Cogent Hub
Case Study Information
Sector: Outsourcing and Offshoring ConsultingClient – Cogent Hub
CogentHub is a London-headquartered BPO and technology-enabled contact centre company founded in 2016, specialising in voice and non-voice BPM services. Operating globally with major delivery centers in India, they support industries like retail, finance, and telecoms with AI-driven, ISO-certified, and GDPR-compliant solutions.
The Project
CogentHub got in touch because they were interested in using LinkedIn to generate contact centre service contracts.
The initial work was a 4-month proof-of-concept project using the founder’s account. The work entailed Profile Optimisation, Sales Navigator setup (partial), and running campaigns to targeted 1st connections and building new connections. This campaign generated a £500,000 contract, an ROI of 8,750%, added many opportunities to the pipeline, and created 1000+ new targeted connections.
Testimonial
“Linked Into Sales have helped to put my business in front of thousands of my potential clients. One of the successes of the campaign so far is that I am close to closing a contract for my outsourced customer service that will be worth between £500,000 and £1,000,000. I fully believe in Linked Into Sales’ service and feel it’s the right investment for companies.”
Avinash Vasa, Managing Director, Cogent Hub
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